There are many ways you can help the auto repair shop do a good job when repairing or maintaining your vehicle. Doing your part to help the mechanics pinpoint the problem with the vehicle or successfully complete the scheduled maintenance is to your benefit. Every shop doing auto repair in Ann Arbor, MI has guidelines intended to keep the shop on time and operating efficiently.
If you ever lingered in the lobby of the typical auto repair shop, you would witness people begging the mechanic to accept their cars without an appointment. The problem is that, if the mechanic were to agree, the people who made an appointment would be delayed. The best advice you can get is to always make an appointment for your auto repair and not expect the shop to rearrange its schedule.
Another way you can help the shop doing auto maintenance in Ann Arbor, MI is to keep the appointment made. If you told the shop you would have the car delivered by 7:30 AM then that is exactly what you should do. The auto repair facility has scheduled mechanics to meet appointment times, and it’s only fair to keep the appointment as agreed.
When you arrive at your appointed time, it’s also good to have a written description of any problems you are having with the vehicle. A written description insures the mechanic knows exactly what you have been experiencing with the car. The list also helps you remember everything you wanted to tell the mechanic.
If you keep a maintenance record on your car then you should bring that also. One advantage of using the same shop doing auto repair in Ann Arbor, MI is that the shop will have all the records stored in the computer. The mechanic will have ready access to records describing routine maintenance, parts replacements and major repairs. You can save money by avoiding unnecessary repairs that might occur if using a new shop.
Don’t Call!
Of course, if you really want to help the mechanics responsible for your auto maintenance in Ann Arbor, MI then do not call the shop repeatedly asking of the car is done. These types of calls often interrupt the mechanics and certainly don’t make the repairs get done any faster. The only time you should call is when the shop told you the vehicle should be ready. An auto repair shop providing good customer service will call you if the vehicle repair will take longer than initially planned.
When you pick up the car or truck, be sure you ask for a detailed description of what was wrong with the vehicle. The payment receipt should indicate in detail what you paid for in the way of parts and labor. The parts listing especially can be important as a reference if the vehicle were to need repairs again in the future.
You want to find the ideal shop doing auto repair in Ann Arbor, MI. The ideal shop has customers who contribute to the shop’s success simply by following basic guidelines.